T8 Shipping & FAQs - All Your Questions Answered!
Billing currency is in Hong Kong Dollars and the following payment methods are accepted at T8:
- Credit cards: Visa, Mastercard, Amex
Shipping & Delivery
We keep it simple with 😍FREE😍 standard shipping to almost everywhere in the world and aim to send out orders within 24 hours. Delivery times will vary according to location, with a guide of 1-2 days for Hong Kong orders and 1-2 weeks for the rest of the world. Unfortunately, shipping is prohibitively expensive to some countries so we have had to add a shipping surcharge for Thailand (HK$50), Brunei (HK$200) and Qatar (HK$200)
Order Status and Tracking
Your order number can be found on your order confirmation email and, if your order was placed while logged into your T8 account, it will be in your order history.
You'll receive a shipping confirmation email when your order has shipped. For shipments to the following countries, you will also receive a tracking number which you can use to track the status of your order here.
Asia / Oceana - Australia, Cambodia, Hong Kong, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, South Korea, Singapore, Thailand, Vietnam
North America - United States, Canada
Europe and Middle East - Denmark, France, Germany, Israel, Netherlands, Norway, Russia, Switzerland, Spain, Sweden, United Kingdom
South America - Brazil
We stand behind our product and understand that online shopping can be difficult. If you are not completely satisfied with your purchase, you may return any item within 30 days of receipt and we will gladly provide a refund, replacement or an exchange. We only require that it is in original condition and packaging.
Please email us at hello@T8.run to return your product.
Chafe Free Guarantee
The Commando has been extensively tested in tropical Hong Kong conditions and is guaranteed chafe-free. If you experience any chafing in this underwear, send a photo to hello@T8.run and we'll refund you 100%, no questions asked!