Shipping Information

Special Shipping Arrangements for COVID-19

Updated 18th April, 2022

Since we started, we have had a policy of 😍FREE😍 standard shipping to almost everywhere in the world. However, due to COVID-19, we've had to implement some shipping fees to cover our increased costs. But as always, we aim to fulfil all orders within 24hrs 🚀

Shipping Fee

Country

Order Total

< HK$500

Order Total

>= HK$500

Service

Hong Kong

Macao

HK$20

Free

SF Express

Courier

 Taiwan

HK$30

Free

 HK Post

JapanHK$100HK$100SF Express Courier
ThailandHK$150HK$150**

HK Post

Express Tracking

Australia

Brunei

Canada

India

Malaysia

New Zealand

South Korea

United States

HK$130

Free

SF Express

Courier

Austria

Belgium

China

Denmark

Finland

Germany

Hungary

Luxembourg

Netherlands

Norway

Poland

Portugal

Serbia

Singapore

Spain

Sweden

Switzerland

Turkey

United Kingdom

HK$30

Free

HK Post

Express Tracking

** We cannot accept Thai orders above HK$1,200 given the risk of resale. For bulk Thai orders, please visit our Thai distributor here.

Customs Taxes and Duties

This applies to international (non-Hong Kong) orders only. We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. However, our experience is that, for many countries, taxes and duties will not be charged for smaller orders under US$100.

Payment Options

You'll be billed in the currency shown on your Shopping Cart and Checkout page, and we accept the following payment methods:

  • Credit cards: Visa, Mastercard, Amex
  • Shop Pay
  • Google Pay
  • Apple Pay

Order Status and Tracking

Your order number can be found on your order confirmation email and, if your order was placed while logged into your T8 account, it will be in your order history.

You'll receive a shipping confirmation email when your order has shipped. For shipments to the following countries, you will also receive a tracking number which you can use to track the status of your order here.

Asia / Oceana - Australia, Cambodia, Hong Kong, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, South Korea, Singapore, Thailand, Vietnam
North America - United States, Canada
Europe and Middle East - Denmark, France, Germany, Israel, Netherlands, Norway, Russia, Switzerland, Spain, Sweden, United Kingdom
South America - Brazil