Shipping Information
We aim to fulfil all orders within one working day 🚀
Shipping Fee | |||
Country | Order Total < HK$500 | Order Total >= HK$500 | Service |
Hong Kong Macao | HK$20 | Free | SF Express Courier |
Taiwan | HK$30 | Free | HK Post |
Japan | HK$70 | HK$70 | HK Post Express Tracking |
Thailand | HK$150 | HK$150** | HK Post Express Tracking |
Canada India Malaysia New Zealand South Korea | HK$130 | Free | SF Express Courier |
Austria Belgium China Denmark Finland France Germany Hungary Luxembourg Netherlands Norway Poland Portugal Serbia Singapore Spain Sweden Switzerland Turkey United Kingdom United States | HK$30 | Free | HK Post Express Tracking |
** We cannot accept Thai orders above HK$1,200 given the risk of resale. For bulk Thai orders, please visit our Thai distributor here.
Customs Taxes and Duties
This applies to international (non-Hong Kong) orders only. We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. However, our experience is that, for many countries, taxes and duties will not be charged for smaller orders under US$100.
Payment Options
You'll be billed in the currency shown on your Shopping Cart and Checkout page, and we accept the following payment methods:
- Credit cards: Visa, Mastercard, Amex
- Shop Pay
- Google Pay
- Apple Pay
Order Status and Tracking
Your order number can be found on your order confirmation email and, if your order was placed while logged into your T8 account, it will be in your order history.
You'll receive a shipping confirmation email when your order has shipped. For shipments to the following countries, you will also receive a tracking number which you can use to track the status of your order here.
Asia / Oceana - Australia, Cambodia, Hong Kong, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, South Korea, Singapore, Thailand, Vietnam
North America - United States, Canada
Europe and Middle East - Denmark, France, Germany, Israel, Netherlands, Norway, Russia, Switzerland, Spain, Sweden, United Kingdom
South America - Brazil